Welcome to Callsy.ai, a Shopify app designed to help online merchants engage with customers who have abandoned their shopping carts. By using our services, you agree to comply with and be bound by the following terms of service. Please read these terms carefully.
Use of Services
Eligibility
To use Callsy.ai, you must:
- Be at least 18 years old.
- Have a valid Shopify account.
- Agree to these terms and all applicable laws and regulations.
Account Registration
You must provide accurate and complete information when registering for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Services Provided
Callsy.ai provides the following services:
- AI Call Agent: Our AI agent contacts users who have abandoned their shopping carts and offers personalized discounts to encourage purchase completion.
- Personalized Discounts: Tailored discount offers based on user behavior and shopping history. - Follow-Up Communication: Additional communication to support purchase completion.
Merchant Responsibilities
As a merchant using Callsy.ai, you agree to:
- Provide accurate and up-to-date information about your products and pricing.
- Ensure that your use of our services complies with all applicable laws and regulations.
- Not use our services for any unlawful or fraudulent activities.
- Understand and comply with all legal restrictions in the markets where you operate, including regulations regarding unsolicited communication to customers.
Unsolicited Communication
Merchants are solely responsible for ensuring that any communication with their customers, including but not limited to calls made by our AI agent, complies with all applicable laws and regulations regarding unsolicited communication. This includes obtaining necessary consents and providing any required notices. Callsy.ai is not responsible for any claims, damages, or legal actions arising from unsolicited communication conducted by merchants using our services. Merchants bear all legal implications and liabilities in the event of such claims.
Customer Data
By using our services, you authorize Callsy.ai to access and use the following data:
- User Data: Contact information, shopping cart details, and purchase history.
- Merchant Data: Store information, product catalog, pricing, and discount codes.
Data Sharing
We may share necessary data with third-party applications to enhance our AI capabilities. We ensure that all third-party services adhere to strict privacy standards.
Intellectual Property
All content and materials available on Callsy.ai, including but not limited to text, graphics, website name, code, images, and logos, are the intellectual property of Callsy.ai and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display, or transmission of any content on this site, is strictly prohibited unless specifically authorized by Callsy.ai.
Termination
We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties, or for any other reason.
Limitation of Liability
To the maximum extent permitted by law, Callsy.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use the service.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Any interruption or cessation of transmission to or from our services.
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.
- Any claims, damages, or legal actions arising from unsolicited communication conducted by merchants using our services.
Indemnification
You agree to indemnify and hold Callsy.ai and its subsidiaries, affiliates, officers, agents, employees, partners, and licensors harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the service, your violation of these terms, your violation of any rights of another, or any claims, damages, or legal actions arising from unsolicited communication conducted by you using our services.
Changes to These Terms
We may update these terms from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated terms on our website and, if necessary, through other communication channels. Your continued use of our services after any changes have been made constitutes your acceptance of the new terms.
Governing Law
These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Callsy.ai operates, without regard to its conflict of law principles.
Contact Us
If you have any questions or concerns about these terms or our services, please contact us at:
- Email: support@callsy.ai
Thank you for choosing Callsy.ai. We are committed to providing a reliable and effective service to help you grow your online business.
